Refund and Returns Policy

BanarasiArt.com

Customer satisfaction is important to us. If you are not completely satisfied with your purchase, we offer a return and refund process under the following conditions.

Return Eligibility

Products may be returned if:

• The item is damaged during delivery
• The wrong product was delivered
• The product has a manufacturing defect

Return requests must be made within 3 days of receiving the order.

Return Conditions

To qualify for a return:

• The product must be unused
• The item must be in its original packaging
• Tags and labels must remain attached
• Proof of purchase is required

Items that show signs of use or damage caused by the customer may not be eligible for return.

Refund Process

Once the returned item is received and inspected:

• Approved refunds will be processed within 5–7 business days
• Refunds will be issued through the original payment method

Non-Returnable Items

Certain items may not be eligible for return, including:

• Customized or personalized products
• Final sale items
• Products damaged due to misuse

Return Request

To initiate a return or refund request, customers should contact our support team through the website with:

• Order number
• Product details
• Photos (if the product is damaged)

Our support team will guide you through the return process.

BanarasiArt.com

Customer satisfaction is important to us. If you are not completely satisfied with your purchase, we offer a return and refund process under the following conditions.

Return Eligibility

Products may be returned if:

• The item is damaged during delivery
• The wrong product was delivered
• The product has a manufacturing defect

Return requests must be made within 3 days of receiving the order.

Return Conditions

To qualify for a return:

• The product must be unused
• The item must be in its original packaging
• Tags and labels must remain attached
• Proof of purchase is required

Items that show signs of use or damage caused by the customer may not be eligible for return.

Refund Process

Once the returned item is received and inspected:

• Approved refunds will be processed within 5–7 business days
• Refunds will be issued through the original payment method

Non-Returnable Items

Certain items may not be eligible for return, including:

• Customized or personalized products
• Final sale items
• Products damaged due to misuse

Return Request

To initiate a return or refund request, customers should contact our support team through the website with:

• Order number
• Product details
• Photos (if the product is damaged)

Our support team will guide you through the return process.