Client Care
Terms of Service
The terms governing your use of Banarasi Art.
BanarasiArt – Terms & Conditions
1. Introduction
Welcome to the BanarasiArt website. By accessing, browsing, registering on, or placing an order through this website, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these Terms & Conditions, please do not use this website.
2. Legal Business Information
BanarasiArt is a brand operated by M P Silk Creation.
Legal Business Name: M P Silk Creation
Brand Name: BanarasiArt
GSTIN: 09BFFPA1239C1Z2
All products, services, payments, invoices, offers, and commercial transactions available on this website are managed and operated by M P Silk Creation.
Throughout these Terms & Conditions, the terms "BanarasiArt," "we," "our," and "company" refer to M P Silk Creation.
3. Product Information
We make every reasonable effort to ensure that all product descriptions, images, prices, and specifications displayed on BanarasiArt are accurate. As most Banarasi sarees are handcrafted and handwoven, slight variations in colour, design, zari work, weaving, or finish are natural and shall not be considered defects.
4. Pricing & Offers
All prices displayed on this website are in Indian Rupees (INR ₹). Applicable GST and other taxes shall be charged in accordance with Indian law.
BanarasiArt reserves the right to modify product prices, offers, discounts, availability, or any other information at any time without prior notice.
5. Order Acceptance
An order shall be considered confirmed only after successful payment or confirmation of a Cash on Delivery (COD) order by BanarasiArt.
BanarasiArt reserves the right to refuse or cancel any order due to product unavailability, payment verification issues, pricing errors, suspected fraudulent activity, or any other valid reason.
6. Payment
We accept secure online payments through UPI, Debit Cards, Credit Cards, Net Banking, Wallets, and other available payment methods.
All online payments are processed through authorised and secure payment gateways. BanarasiArt does not store your debit/credit card or banking information on its servers.
7. Shipping & Delivery
We make every effort to dispatch and deliver orders within the estimated timeframe. However, delays caused by natural disasters, transportation issues, strikes, government restrictions, or other unforeseen circumstances may occur. BanarasiArt shall not be held liable for such delays.
8. Returns, Refunds & Exchanges
Returns, refunds, and exchanges are governed solely by our separately published Return & Refund Policy.
Products that have been used, washed, damaged, altered, or returned without original tags will not be eligible for return or exchange.
9. Intellectual Property Rights
All photographs, videos, logos, designs, text, graphics, trademarks, and other content displayed on this website are the exclusive intellectual property of BanarasiArt / M P Silk Creation.
No content may be copied, reproduced, republished, distributed, or commercially used without prior written permission.
10. Limitation of Liability
BanarasiArt shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising out of or related to the use of, or inability to use, this website, its products, or its services.
11. Governing Law & Jurisdiction
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.
Any dispute arising out of or relating to these Terms & Conditions or the use of this website shall be subject to the exclusive jurisdiction of the competent courts located in Varanasi, Uttar Pradesh, India.
12. Amendments
BanarasiArt reserves the right to modify, update, or replace these Terms & Conditions at any time without prior notice. Any changes will become effective immediately upon publication on this website.
13. Contact Information
If you have any questions regarding these Terms & Conditions, please contact us:
Brand Name: BanarasiArt
Legal Business Name: M P Silk Creation
GSTIN: 09BFFPA1239C1Z2
Website: www.banarasiart.com
Email: orders@banarasiart.com
Last updated · June 2026. Questions? Contact our concierge →